This policy applies to personal data collected through our website, including the contact form.
1. Personal Data We Collect
- Name, organization, email address, phone number, and inquiry details. We collect only what is necessary to respond to your inquiry.
2. Purpose and Legal Basis
- We process your data to respond to your inquiry and provide related support.
- Legal basis: **your consent** and/or **our legitimate interests** in providing customer support.
3. Sharing and Processors
- We may use trusted service providers (e.g., website hosting, email delivery, security/CDN) that process data on our behalf under appropriate contracts.
4. Retention
- We retain inquiry records only as long as necessary to handle your request and for a reasonable period thereafter (or longer if required by law).
5. International Transfers
- If data is transferred outside your country, we ensure appropriate safeguards (e.g., standard contractual clauses or equivalent measures).
6. Your Rights
- You may request access, rectification, erasure, restriction, or withdraw your consent at any time. You also have the right to object to processing and to lodge a complaint with a supervisory authority.
7. Security
- We implement technical and organizational measures to protect personal data, including access control and encryption where appropriate.
8. Contact
- For privacy requests: **inquiry@abitad.org**