This policy applies to personal data collected through our website, including the contact form.
1. Personal Data We Collect
- Name, organization, email address, phone number, and inquiry details. We collect only what is necessary to respond to your inquiry.
2. Purpose and Legal Basis
- We process your data to respond to your inquiry and provide related support.
- Legal basis: **your consent** and/or **our legitimate interests** in providing customer support.
3. Sharing and Processors
- We may use trusted service providers (e.g., website hosting, email delivery, security/CDN) that process data on our behalf under appropriate contracts.
4. Retention
- We retain inquiry records only as long as necessary to handle your request and for a reasonable period thereafter (or longer if required by law).
5. International Transfers
- If data is transferred outside your country, we ensure appropriate safeguards (e.g., standard contractual clauses or equivalent measures).
6. Your Rights
- You may request access, rectification, erasure, restriction, or withdraw your consent at any time. You also have the right to object to processing and to lodge a complaint with a supervisory authority.
7. Security
- We implement technical and organizational measures to protect personal data, including access control and encryption where appropriate.
8. Cookies and reCAPTCHA
Our website uses cookies to maintain session continuity and improve user experience. We also use Google reCAPTCHA on our contact form to prevent spam. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will update the date at the top of this policy. Continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Applicable Law
This Privacy Policy is governed by the Act on the Protection of Personal Information (APPI) of Japan. Where applicable, we also endeavour to comply with the General Data Protection Regulation (GDPR) for users in the European Economic Area.
11. Contact
The data controller is ABIKO INTERNATIONAL TRAINING AND DEVELOPMENT LLC (Japan). For any privacy-related requests, please use the contact form on this website.